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Experiential Learning Evaluation
Terms & Conditions
1. Altered or Fraudulent Documents
An evaluation will not prepared and fees will not be refunded in the event ACEI determines that the educational & supporting credentials submitted for evaluation have in any way been altered, tampered or forged. The institution or agency for which the evaluation is intended, U.S. government agencies, and other evaluation services will be notified.
2. Equivalency Recommendations & Guarantees
The U.S. educational equivalencies recommended in ACEI evaluation reports are in accordance with established guidelines and represent the considered judgments of qualified evaluators. ACEI evaluation reports are advisory and not binding on any institution, agency or third party. ACEI does not guarantee that an applicant, agency, or any third party will agree with its educational equivalency recommendations and assumes no responsibility for judgments or opinions made by an applicant, agency, or by any third party which disagrees with its educational equivalency recommendations. In the event of any disputes between the applicant and ACEI, such disputes shall be governed by California law and shall be subject to the jurisdiction of the Los Angeles Country Court.
3. Evaluation Results
ACEI will not release the results of an evaluation on the telephone or by facsimile (FAX) to the applicant. As indicated in Section E, the fee for the evaluation covers one official report and one duplicate copy. If you do not authorize the release of the official report to an institution, agency or third party, ACEI will send you the official report in a sealed envelope which should be opened by the institution, agency or third party for which the evaluation is intended.
4. Evaluation Review
After the evaluation has been completed, any questions regarding the evaluation report, based on the documents provided with the initial application, must be submitted in writing to ACEI within the first two (2) months of the completion date. After the two (2) months grace period, the file will be closed and archived for three (3) years and reopened only for requests concerning extra official evaluation reports.
5. Re-Activation
If an applicant fails to provide all required documentation with the application within two (2) months of the date the
application was received, the application will be inactivated. A $50.00 re-activation fee is required to process an
inactivated file.
6. Re-Evaluations
Re-evaluations of documents not submitted with the initial application request are treated as new evaluations and full payment of the evaluation report is required.
7. Refunds
Do not submit an application with insufficient documentation, as fees are non-refundable once an application for
credential evaluation has been filed and a case file has been opened.
8. Insufficient Documentation
ACEI will contact the applicant or agent representing the applicant if additional information, documents, or fees are
needed. The application will be kept in pending status until all documentation has been received.
9. Verification of Educational/Academic & Supporting Documents
ACEI reserves the right to verify documents submitted for evaluation with issuing institution(s).
10. Evaluation Expiration
Effective January 1, 2011, any evaluation prepared on that date and thereafter is valid for a period of three (3) years from the day it was completed. Requests for extra official reports of an evaluation that is more than 3 years old are subject to a new application and submission of credentials with fees for a new evaluation.
11. Cancellation
No refund will be made when an application is cancelled after the application form for evaluation has been
submitted and a case file has been opened.
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